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Support Services

Customer Support


E-mail: SUPPORT@LOG-NET.COM
Phone: 732-758-6800
Types of support issues:

  • Reporting application issues
  • Requesting project work
  • Submitting support material for project work
  • Requesting training
  • Requesting trading partner set-up

Network Services


E-mail: NETADMIN@LOG-NET.COM
Phone: 732-758-6800
Types of support issues:

  • Unable to access primary login
  • File posting errors
  • Encryption set-up problems
  • Trading partner set-up problems
  • EDI set-up problems

Electronic Interface (EDI) Compliance Support


E-mail: SUPPORT@LOG-NET.COM
Phone: 732-758-6800
Types of support issues:

  • Clarification of interface specifications
  • Clarification of interface requirements
  • Resolution of transmission issues/errors